faq

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Frequent Questions

What services do you offer?
Here is the list of services we are offering:
 
* Logo Design 
* Website Design and Development
* AR Filter for Instagram and Facebook
* Social Media Ads / Banners
* Video Ad
* Packaging and Label Design
* Kiosk Design
* Tarpaulin Design and Layout
* Business Card Design
* Letterhead Design
and other marketing materials
Where are you located? Can we set a meeting?

We are located in Tañong, Marikina City. However, due to the pandemic, we only hold online meetings via Zoom or Google Meets. 

How can I contact you?

You can contact us by going to the contact page of this website and leaving us a message. You may also opt to contact us through our mobile numbers or our social media accounts available. 

What are your operating hours?

Our operating hours is from 9 am to 5 pm, Monday to Saturday.

However, you may leave us a message anytime and we'll get back to you as soon possible. 

If there is a problem with my website, who should I contact?

You may reach us through any of our social media accounts or our available mobile numbers. We ensure to attend to your concerns as soon as we can. 

How do I avail of your services?
You may visit this link for our availing process: https://multideadesigns.com/our-process/
What are your payment terms and methods?

We require a 50% down payment before the start of the project and the remaining balance to be paid upon approval of the final design and before turnover of the final design files or before turning the website to live or public. This applies to all of our services except our social media management packages.

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    More Help

    Our Support Team
    will Always Be Ready to Assist

    Website Clients

    For our website clients, feel free to message us anytime if you encounter any problems with your website. We'll be sure to reply as soon as possible.

    Queries

    For questions and inquries, kindly refer to our FAQs page. You may also contact us through our social media pages or leave us a message at our Contact page.

    Setting Meetings

    We do online meetings for interested clients. Message us at our social media pages to set